FREQUENTLY ASKED QUESTIONS

    Welcome to The Ozarker Lodge®! Here's a little information so you can get to know us better.

    If there's anything else we can do to make your stay amazing, please let our friendly team know. Give us a ring 417.348.1683 or send us a note info@theozarkerlodge.com. 

    We kindly ask that you have a great time.

     

    Check In & Check Out

    Check in: 4:00pm Your adventure begins when you check in to The Ozarker®.

    • Guests are required to show a photo ID and credit card at check in
    • Want to make your stay even better? Ask the Front Desk about room upgrades, late check out or a private fireplace experience

    Check out: 11:00am We're sorry to see you go. We hope you'll stay with us again.

    Storeroom Coffee + Wine

    Enjoy a taste of local flavors at Storeroom, The Ozarker® Lodge's coffee and wine bar. With specialty coffee, rotating beer on tap, natural wines, merch, and local treats such as Grandma Ruth’s Cinnamon Rolls and Silver Dollar City’s salt-water taffy, there's something for everyone.

    • Coffee & Pastries: 6:00am - midnight
    • Beer & Wine: 11:00am - midnight

    Start your day off right with a complimentary continental breakfast daily, our treat!

    Pups Welcome

    Welcome to The Ozarker Lodge® - where tails wag and adventures begin. We have plenty of outdoor areas for your pooch to sniff around and cozy rooms perfect for an afternoon nap.

    • The Ozarker Lodge accepts two dogs up to 40 lbs in designated ground floor rooms for an additional fee of $25 per pet, per night.

    Mercantile

    Take a piece of The Ozarks home with you at Storeroom's mercantile shop, offering Ozarker® merchandise and local products that feature craftsmanship from around the region. In addition to tasteful merchandise, find grab-and-go snacks and drinks ideal for guests of all ages

    Creekside

    Enjoy a unique creekside experience, nestled within the natural beauty of the Ozark Hills. Let your kids romp around on our natural playground, take a dip in our brand-new pool, or relax in our creekside soaking tubs. Special memories are sure to be made when you're roasting s'mores around a fire pit or making popcorn during movie nights poolside.

    • Outdoor Heated Pool: 9:00am - 11:00pm
    • Soaking Tubs: 9:00am - 11:00pm

    CANCELLATION POLICY

    Guests may cancel reservations up to 48 hours prior to check-in and reservation is fully refundable. If guest cancels within 48 hours prior to check-in then one night's room + tax will be charged.

    ***If non-refundable rate is booked, a full pre-payment is required during booking. No refund is available due to cancellation.***

    AMENITY FEE

    A $12 daily amenity fee + tax is applied to all guest reservations. We proudly provide the following distinct inclusions:

    Daily continental breakfast
    Wi-Fi
    Self-parking
    Heated outdoor pool
    Cedar soaking tubs
    Outdoor firepits
    Natural creekside family playground
    Communal kitchenette and pantry
    Guest laundry

    Note: EV Chargers available for an additional fee, price is $0.29 per kwh.